It’s insurance for your tires!
At Performance Plus Tire, we wanted to offer a Road Hazard Warranty on the tires we sell. We believe this is the best Road Hazard Warranty available, and is available to our local customers and customers anywhere in the US. Think of this as an insurance policy on your tires! If you purchase the Road Hazard Warranty and damage were to occur from a road hazard, the cost of a repair or replacement is covered depending on the damage. Details on the policy are below.
This Road Hazard Warranty applies to the tires, original purchaser and the original vehicle identified on the receipt. This Road Hazard Warranty only applies to passenger and light truck tires, which, during the tread life of the tire or within the covered period of time, becomes unserviceable because of a road hazard. The Road Hazard Warranty proof of purchase will appear on your receipt.
A road hazard occurs when a tire fails due to a puncture, bruise or break incurred during the course of normal driving on a maintained road. The most common examples are punctures from nails, screws, glass, metal, and damage from potholes.
WHAT IS COVERED BY THE LIMITED ROAD HAZARD WARRANTY
The Road Hazard Warranty is valid for a period of 3 years or until any portion of the tire is worn to 2/32 of an inch or less, whichever occurs first.
Tire Replacement: If a tire becomes unserviceable because of a road hazard during the usable tread life of the tire, it will be replaced with a new tire. If available, an exact make/model replacement tire will be installed. If not available, a comparable quality tire will be installed. If the tire failure occurs within the first 33% of usable tread-wear, and cannot be safely repaired per manufacturer’s guidelines, the tire will be replaced with coverage up to 100% of the original price paid for the tire. After the first 33% of usable tread-wear, you will be charged for the consumed usable tread-wear on the original tire, times the original selling price of the tire. You will be responsible for any taxes, mounting, balancing, and any other miscellaneous fees. When the tread is worn down to 2/32” the tire is considered worn out and is not eligible for adjustment. If you want road hazard warranty on the replacement tire, you must purchase a new road hazard warranty for the new tire.
Tire Repair: If your tire is damaged due to a road hazard and can be safely repaired, the tire will be repaired per manufacturer’s guidelines at any participating facility. The warranty will cover up $20.00 to have the tire repaired. The road hazard warranty will remain in effect.
WHAT YOU MUST DO TO OBTAIN SERVICE
If possible you should return to Performance Plus Tire. But we do ship tires across the country, and if you are not local to us here at Performance Plus Tire in Long Beach CA, you must contact the program administrator by calling 866-830-4189 for assistance in locating the nearest participating facility. YOU MUST PRESENT THE ORIGINAL INVOICE SHOWING THE PURCHASE OF THE TIRE(S) AND THE ROAD HAZARD WARRANTY (so keep a copy of your receipt in the vehicle!).
Prior authorization must be obtained to replace a tire damaged by a road hazard, so you must call BEFORE getting your tire replaced! The damaged tire must be made available for inspection by Performance Plus Tire and/or the Program Administrator.
All claims and any required documentation must be submitted to Performance Plus Tire or the Program Administrator within 60 days of the date of failure and/or service.
FLAT TIRE CHANGING ASSISTANCE
For 24 months from the date of purchase of this warranty, you may receive flat tire changing assistance by calling the service provider of your choice. If you need assistance in locating a service provider in your area, you may call 866-830-4189. You will be reimbursed up to $75 for eligible expenses incurred for flat tire changing assistance. Flat tire changing assistance is strictly limited to the installation of your usable spare tire. If you require a tow or any other service you are solely responsible for those charges. This benefit applies only to motorized passenger vehicles and specifically excludes trailers or those vehicles listed under the exclusions and limitations.
The following documentation must be submitted to the Program Administrator within 60 days of service to receive a reimbursement:
- A photocopy of the original invoice from Performance Plus Tire showing the purchase of this road hazard warranty and your complete name, address, and telephone
- A photocopy of the paid invoice for spare tire installation from a valid auto service provider. This paid invoice must detail the name address, and telephone number of the service provider.
Submit the above documentation to:
P.O. Box 33535
Denver, CO 80233
EXCLUSIONS AND LIMITATIONS
The following vehicles are not eligible for warranty coverage:
- Vehicles with a manufacturer’s load rating capacity of greater than 1 ton.
- Vehicles registered for farm or agricultural use.
- Commercial vehicles.
Coverage excludes damage from off-road use, collision, fire, vandalism, theft, snow chains, manufacturer’s defects, abuse and neglect (i.e., improper application, improper inflation, overloading, brake lock up, wheel spinning, torque snags, etc.), cosmetic damage, sidewall abrasions or other appearance items that do not affect the safety or performance of the tire. Also excluded are damages or irregular wear caused by misalignment, mechanical failures or interference with vehicle components, tires that have been repaired in a manner other than per manufacturer’s guidelines. This warranty covers only the tires registered to the customer and listed by DOT number during the initial registration.
CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE EXCLUDED. Some states do not allow the exclusion or limitation of consequential and incidental damages; therefore, such limitations or exclusions may not apply to you. No expressed guarantees given other than that stated herein. This warranty gives you specific legal rights; you may have other rights, which vary from state to state.