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MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
ABOUT THE LIMITED WARRANTIES AND OWNER’S MANUAL BOOKLET
As the original purchaser of a Michelin® passenger or light truck tire, you are covered by all the benefits and conditions (subject to the maintenance recommendations and safety warnings) contained in this booklet. To ensure your understanding of and compliance with the terms and conditions of this warranty, please read it carefully. It is essential that you also read and understand the safety and maintenance recommendations for tires contained in this booklet.
Self-Supporting Zero Pressure Tires (ZP)
As the purchaser of a Michelin® Self-Supporting Zero Pressure (ZP) passenger tire, mounted on a vehicle approved for ZP tires, equipped with a properly operating low tire pressure warning system, you are covered by this warranty. Please pay close attention to the Owner’s Manual part of this booklet since it provides specific safety and maintenance information for your ZP tires.
Michelin® Self-Supporting Zero Pressure (ZP) tires are part of a very sophisticated system which is designed to provide a very simple benefit: Peace of Mind. With these tires, you can maneuver the vehicle up to 50 miles (80 kilometers) at 55 mph (90 kph), unless otherwise specified in your vehicle owner’ s manual, even though the tire has lost all air! That means time to exit from the highway and get to a place where the tire can be inspected, replaced, or possibly returned to service. The distance that can safely be travelled following an air loss incident will depend upon the conditions under which the vehicle is operating, the degree of air loss, the extent of the damage causing the air loss, the ambient temperature, the load, and the operating speed of the vehicle. The fewer miles you travel after an air loss incident, the greater the likelihood that the tire can be re-inflated (or, if punctured, repaired) and returned to service.
The Michelin PAX System is a very sophisticated system that includes the tire, support ring and gel, pressure sensing device, and wheel. In the event of a loss of tire air pressure, with this system you can still carefully maneuver the vehicle at speeds up to 55 miles per hour, for a distance of up to 125 miles, even though a tire has lost all air! That means time to get off the highway and get to a place where the tire can be inspected, replaced, or possibly repaired and returned to service. That’s peace of mind!
The “legal life of the tire” is six years from the date of purchase or the life of the “usable tread,” which is defined as the original tread worn down to the level of the treadwear indicators - 2/32nds of an inch (1.6 mm) of tread remaining, whichever occurs first. The date of purchase is documented by a new vehicle registration or tire sales invoice. If no proof of purchase is available, the date of manufacture, as molded on the sidewall, will be used. Uneven wear is defined as a tread groove difference of 2/32nds of an inch or more on the same tire.
WHAT IS COVERED AND FOR HOW LONG
Workmanship and Materials
Michelin® passenger and light truck tires, used in normal service on the vehicle on which they were originally fitted and in accordance with the maintenance recommendations and safety warnings contained in the attached owner’s manual, are covered by this limited warranty against defects in workmanship and materials for the life of the original usable tread, or six years from date of purchase, whichever comes first. At that time, all warranties, express or implied, expire. Replacement will be made in accordance with the terms and conditions described under “How Replacement Charges are Calculated” on page 4.
Treadwear – For Tires with Mileage Warranty Coverage
Some Michelin® passenger tires are covered by a manufacturer’s limited warranty for treadwear. These tires (hereafter referred to as “mileage tires”) have mileage coverage as follows:
Tread Design Warranted Miles
HydroEdge™ 90,000 miles
Destiny™ 80,000 miles
Weatherwise II 80,000 miles
Harmony™ 80,000 miles
X®-RadialDT 80,000 miles
LTX® M/S2 70,000 miles
X® Radial LT2 70,000 miles
Symmetry® 65,000 miles
Latitude® Tour 65,000 miles
Cross Terrain ™ SUV 65,000 miles
Primacy™ MXV4® 60,000 miles
Pilot Exalto A/S 45,000 miles
Pilot Sport A/S PLUS 45,000 miles
Pilot XGTH4 45,000 miles
Pilot XGTV4 45,000 miles
1. Applies to tires sold on or after March 1, 2002;
2. Distributed by Sears only.
3. Applies to tires sold on or after June 1, 2005;
4. Distributed by Membership Clubs only;
5. Distributed by Discount Tire only;
6. Does not apply to H Rated Tires.
No tire manufacturer can guarantee you a certain number of miles from a given tire. Driving habits, driving conditions, road conditions, and vehicle maintenance all play a part in the tread life of a tire. If a tire does not reach the warranted mileage, and the owner of the tires has complied with the terms and conditions of the warranty, Michelin® will replace the tires as follows.
If, as indicated by your new tire invoice, your Michelin® mileage tires wear evenly across the tread, down to the treadwear indicators (2/32nds of an inch (1.6mm) of tread remaining) before providing the warranted miles of service as indicated by the properly functioning vehicle odometer, they will be replaced with comparable new Michelin® passenger tires for a pro rata charge based on mileage received. The mileage received will be based on the current vehicle mileage on the odometer compared to the vehicle mileage at the time of new tire installation, which must be listed on the new tire invoice and the Original Owner/Tire Installation Information record.
Tires which wear out evenly before delivering the warranted mileage will be replaced on a pro rata basis only if:
1) You are the original purchaser of the tires, you own the vehicle on which they were originally installed, and the tires have been used only on that vehicle;
2) The tires have been rotated and inspected by a participating Michelin® tire retailer every 7,500 miles, and the attached Mounting and Rotation Service Record has been fully completed and signed;
3) The completed Service Record form, Original Owner/Tire Installation Information form, and the Original Invoice are presented to a participating Michelin® tire retailer at the time of adjustment claim; and
4) The tires have not become unserviceable due to a condition listed under WHAT IS NOT COVERED.
Michelin® temporary spare tires are covered by this warranty for 6 years from the date of purchase or until the first 2/32nds of an inch (1.6mm) of the original tread is worn off. Date of purchase is documented by new vehicle registration or tire sales invoice. If no proof of purchase is available, coverage will be based on date of manufacture. At that time, all warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
- Road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture);
- Incorrect mounting of the tire, tire/wheel imbalance or improper repair;
- Misapplication, improper maintenance, racing, underinflation, overinflation or other abuse;
- Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment, (a measured tread difference of 2/32nds of an inch or more across the tread on the same tire);
- Accident, fire, chemical corrosion, tire alteration or vandalism;
- Use in commercial applications for treadwear; by this warranty for 6 years;
- Flat spotting caused by improper storage or brakelock;
- The addition of liquid, solid or gaseous materials other than air, nitrogen or carbon dioxide (for example, waterbase sealers or balancing substances);
- Ozone or weather checking;
- Use of Michelin Self-Supporting Zero Pressure (ZP) tires without a properly operating low air pressure warning system.
Tires branded “Blemished” or “BLEM” are not adjustable for appearance conditions.
HOW REPLACEMENT CHARGES ARE CALCULATED
A tire which becomes unserviceable due to a condition covered by this workmanship and materials limited warranty will be replaced with a comparable new Michelin® tire, free of charge, when 2/32nds of an inch (1.6mm) or less of the original tread is worn, (or 25% or less, whichever is more beneficial to the user) and within 12 months of the date of purchase. Mounting and balancing of the tire is included. You pay the cost of any other service charges and applicable taxes, including PAX Gel/Gel 3 packs.
When more than 2/32nds of an inch of original tread has been worn (or more than 25%, whichever is more beneficial to the user) or after 12 months from date of purchase, you must pay the cost of a comparable new Michelin® passenger or light truck replacement tire on a pro rata basis. The retailer will determine the charge by multiplying the percentage of the original usable tread worn, by the current selling price at the adjustment location or the price in the current Michelin® Base Price List, whichever is lower. You pay the cost of mounting and balancing and any other service changes and applicable taxes, including PAX Gel/Gel 3 packs.
A tire meeting the conditions for pro rata replacement, which wears evenly across the tread, down to the tread wear indicators (2/32nds of an inch tread remaining) within 6 years of the date of purchase, and before delivering the warranted miles of service, will be replaced with a comparable new Michelin® tire based on mileage received. The participating Michelin® tire retailer will determine the charge by multiplying the percent of mileage received by the current actual selling price at the adjustment location or the price of the tire in the current Michelin® Base Price List, whichever is lower. This list is based on a predetermined price intended to fairly represent the actual selling price of the tire. You pay the cost of mounting, balancing and any other dealer services and applicable taxes.
A Michelin® Temporary Spare used in temporary service on the vehicle in which it was originally installed, which becomes unserviceable due to a condition covered by this warranty, will be replaced with a comparable new Michelin® Temporary Spare tire, free of charge, when it is worn less than 1/32nd of an inch (0.8mm). The cost of mounting and balancing is included. You pay the cost of any other service charges and applicable taxes.
When 1/32nd of an inch (0.8mm) of the original tread has been worn, but less than 2/32nds of an inch (1.6mm) the tire will be replaced at 50% according to current actual selling price at the adjustment location. You pay the cost of mounting, balancing, and any other service charges and applicable taxes.
WHAT THE CONSUMER MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you must present your tire(s) to a participating Michelin® tire retailer. The vehicle on which the tires were used must be available for inspection. For treadwear replacement claims, you must also present your original invoice and the original copy of this warranty with both sides of the completed Original Owner Tire Installation Information form.
Personal identification (i.e. Driver’s license, Credit Card, etc.) and vehicle registration may be required.
You pay service charges for normal vehicle and tire maintenance.
Also see Conditions and Exclusions on this page pertaining to all limited warranties listed in this booklet.
CONDITIONS AND EXCLUSIONS
These limited warranties do not provide compensation for loss of time, loss of use of vehicle, inconvenience or consequential damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Tires presented for claim remain the property of the consumer and Michelin® accepts no responsibility for loss of or damage to tires which are in the custody or control of a Michelin® tire retailer for the purpose of inspection for warranty adjustment. Tires accepted for claim become the property of Michelin® North America, Inc. (MNA).
In the event of a disputed claim, the consumer must make the tire available for further inspection.
No Michelin North America (MNA) representative, employee or retailer has the authority to make or imply any representation, promise or agreement, which in any way varies the terms of this warranty. These limited warranties apply only in the United States and Canada.
This warranty gives the user specific legal rights, and the user may also have other rights which vary from state to state.
SAFETY MAINTENANCE INFORMATION
Read the owner’ s manual portion of this brochure, the information on the sidewall of your tires, your vehicle owner’ s manual and vehicle tire information placard for essential safety and maintenance information.
You should have complete confidence in your new Michelin® tires. Still, it’s important to register your tires in the event that we need to contact you. For online tire registration, visit
When service is required:
1. Contact a participating Michelin® tire retailer listed in your local yellow pages.
2. If additional assistance in locating a participating Michelin® tire retailer is required, please call the phone number listed for your area on page 20.
REMEMBER... TO AVOID DAMAGE TO YOUR TIRES AND POSSIBLE ACCIDENT:
• CHECK TIRE PRESSURE AT LEAST ONCE EACH MONTH WHEN TIRES ARE COLD AND BEFORE LONG TRIPS.
• DO NOT UNDERINFLATE/OVERINFLATE.
• DO NOT OVERLOAD.
• DRIVE AT MODERATE SPEEDS, OBSERVE LEGAL LIMITS.
• AVOID DRIVING OVER POTHOLES, OBSTACLES, CURBS OR EDGES OF PAVEMENT.
• AVOID EXCESSIVE WHEEL SPINNING.
• IF YOU SEE ANY DAMAGE TO A TIRE, REPLACE WITH THE SPARE AND VISIT ANY MICHELIN® TIRE RETAILER AT ONCE.
• IF YOU HAVE ANY QUESTIONS. CONTACT YOUR MICHELIN® TIRE RETAILER.
FAILURE TO OBSERVE ANY OF THE RECOMMENDED PRECAUTIONS CONTAINED IN THIS OWNER’S
MANUAL CAN LEAD TO ERRATIC VEHICLE BEHAVIOR AND/OR TIRE DAMAGE, POSSIBLY RESULTING IN AN ACCIDENT.
If you see any damage to your tires or wheels, contact your local participating Michelin® tire retailer listed in the Yellow Pages, or visit our web site listed below for dealer locations.
If further assistance is required, contact:
IN USA 1-800-847-3435 or write:
Michelin North America, Inc.
Attention: Consumer Care Department
Post Office Box 19001
Greenville, SC 29602-9001
IN CANADA 1-888-871-4444 or write:
Michelin North America (Canada) Inc.
3020 Jacques-Bureau Avenue
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